Official Site® | Ledger.com/Start® | Getting Started

Welcome to Ledger.com/Start®

Welcome to the Official Site® for setting up your Ledger device. This guide will walk you through every step to get your Ledger hardware wallet up and running. Your Ledger device is a powerful security tool, designed to protect your digital assets from theft, phishing, and unauthorized access.

Ledger.com/Start® is the only trusted URL you should use to begin the setup process. By following this guide, you ensure that you are taking the proper steps to initialize your device, store your recovery phrase, and begin managing your crypto with confidence.

Why Ledger®?

Ledger® is a global leader in hardware wallet technology. Millions of users trust Ledger devices to store cryptocurrencies such as Bitcoin, Ethereum, Solana, and hundreds more. Ledger hardware wallets store your private keys in a certified secure chip, offering unmatched protection compared to software wallets or exchanges.

With Ledger Live®, you can manage your assets directly from your desktop or smartphone, allowing for secure transactions, staking, and portfolio monitoring—all while your private keys remain safely stored offline.

Getting Started with Your Ledger Device

Whether you own a Ledger Nano S Plus® or a Ledger Nano X®, the setup process is nearly identical. Follow the steps below to initialize your device safely and securely.

Step 1: Unbox Your Device

Step 2: Go to Ledger.com/Start

This is the official setup portal. Avoid third-party URLs to prevent phishing attempts. Ledger.com/Start® will redirect you to download Ledger Live®.

Step 3: Install Ledger Live

Ledger Live® is the companion app that allows you to manage your crypto. Download and install it on your computer or mobile device. Ensure you're downloading it only from the official site.

Step 4: Initialize the Device

  1. Connect your Ledger device via USB.
  2. Turn it on and choose “Set up as new device.”
  3. Create a new PIN code. This code protects access to your wallet.
  4. Write down your 24-word recovery phrase in the exact order displayed.
⚠️ Important: Never share your recovery phrase. Ledger will never ask for it. Store it offline in a secure location.

Step 5: Verify Recovery Phrase

You’ll be prompted to confirm some of the words from your phrase. This step ensures that you wrote it down correctly. Treat your recovery phrase as the single point of access to your crypto—if it’s lost, your funds may be unrecoverable.

Step 6: Add Accounts

In Ledger Live®, you can now add accounts for Bitcoin, Ethereum, and any supported crypto assets. You’ll also be able to install apps on your device to interact with each blockchain.

Step 7: Receive and Send Crypto

Once your accounts are added, you can begin receiving assets by generating addresses. To send assets, simply authorize the transaction through the secure screen on your Ledger device.

Troubleshooting Common Issues

Device Not Recognized

If your Ledger device isn’t being detected by Ledger Live:

Forgot PIN Code

If you forget your PIN, the only solution is to reset the device. You can then restore access using your 24-word recovery phrase.

App Installation Fails

Ledger Live Shows "Genuine Check Failed"

Make sure you are connected to the internet and using the latest version of Ledger Live. This message may appear if your device’s firmware is outdated or your USB connection is unstable.

Frequently Asked Questions (FAQs)

Is Ledger.com/Start® the only safe place to begin?

Yes. Always use <